Build a Continual Improvement Plan for the Service Desk – Phase 3: Run the Continual Improvement Plan

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This phase will assist in implementing, reporting, and sustaining the momentum of the continual improvement plan. This phase will take you through the following activities:

  • Monitor progress.
  • Measure outcome.

Use this phase as part of the full blueprint, Build a Continual Improvement Plan for the Service Desk.

View the Complete Blueprint:

Build a Continual Improvement Plan for the Service Desk

Teach your old service desk new tricks.

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