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This phase will introduce an easy-to-use facilitation guide and an engaging participant workbook to help you deliver meaningful training to first-time managers in:

  • Setting SMART, business-aligned goals.
  • Developing holistic, meaningful performance metrics.

Use this phase as part of the full blueprint, Build a Better Manager.

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Build a Better Manager: Team Essentials

Kick-start the effectiveness of first-time IT managers with essential management skills.

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