BI in Professional Services: Drivers, Benefits, and Challenges


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Business Intelligence (BI) is a vital process for many professional services firms. Info-Tech recently surveyed a diverse group of firms about their BI initiatives. The study explored three key issues:

  • Top drivers for BI projects included deeper insight into operations and improved decision making.
  • Realized benefits included easier information access and improved data insight.
  • Key challenges are data quality and access to IT resources.

All data and interview quotations presented in this note come from the professional services firms that participated in this study.

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Search Code: 6091
Published: January 6, 2009
Last Revised: January 6, 2009

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