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Business Intelligence (BI) is important to many banks and financial services firms. Info-Tech recently surveyed a diverse group of enterprises in the financial sector about their BI initiatives. The study explored three key issues:
- Top drivers for BI projects included improved data consistency and data integration.
- Realized benefits included improved decision making processes and deeper data insight.
- Key challenges were access to IT resources and long implementation times.
All data and interview quotations presented in this note come from the financial institutions and service firms that participated in this study.