Assert IT's Relevance During Digital Transformations

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IT leaders are losing out on the digital domain to other organizational leaders, as IT gets pushed into a support function to “keep the lights on.”
CIOs are unsure of the role they should play in digital.
The digital world is relatively new, meaning there are few tried-and-true methods for IT to contribute to digital strategy.
More than half of all organizations have already delivered digital transformation projects.

Our Advice

Critical Insight

Although digital transformations may not start with the CIO’s involvement, IT always has an important role to play.
It is easy to talk about what digital should look like, but knowing why the business wants to pursue digital initiatives is just as important for success.
IT is the avenue for technology to empower the business – do not let another department infringe on your domain.

Impact and Result

Use digital as a platform to perform more value-add activities to drive revenue instead of being a cost center or generator of cost savings.
Follow Info-Tech’s methodology to identify and execute IT’s role in digital to drive business value.
Use Info-Tech’s template to document IT’s involvement in digital, and ensure IT and other relevant stakeholders are present at digital strategy conversations.

Assert IT's Relevance During Digital Transformations Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out how the CIO role is linked to digital transformations, review Info-Tech’s methodology, and understand how we can support you in completing this project.

Assert IT's Relevance During Digital Transformations – Executive Brief

1. Define digital

Establish what digital means to your organization and IT’s specific role in digital.

2. Analyze gaps

Define the business context for “why digital?” Then analyze the difference between the current state and target state in a capability perspective.

3. Create roadmap

Bridge the gap between the target state and current state with a roadmap of prioritized digital initiatives.

Member Testimonials

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Integris Credit Union

Guided Implementation

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It was good to hear how others in our industry, as well as any industry, are facing similar challenges, and what success metrics look like.

Workshop: Assert IT's Relevance During Digital Transformations

Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Create a Digital Definition

The Purpose

Create a common definition of digital so that the organization can work toward common goals.
Define IT’s role in digital to find out how IT should contribute to those goals.

Key Benefits Achieved

The foundation for IT to deliver business value through digital is set up.

Activities

Outputs

1.1

Review digital strategy.

1.2

Discuss definition of digital.

Definition of digital for your organization

1.3

Determine IT’s digital role.

IT’s role in digital

1.4

Clarify IT’s digital goals.

Module 2: Understand the Current State

The Purpose

Gauge where the IT organization currently stands in relation to digital.

Key Benefits Achieved

Provides an assessment of the current state in terms of digital capabilities, initiatives, and skills.

Activities

Outputs

2.1

Review the results from the business context tool.

Documented business context

2.2

Identify current state capabilities.

Current state IT capabilities

2.3

Identify current state initiatives.

Current state IT initiatives

2.4

Identify current state skills.

Module 3: Define the Target State

The Purpose

Define how IT will execute its role in digital to deliver business value.
Clearly understand where IT needs to go by defining the target state IT capabilities.

Key Benefits Achieved

Identifies and documents, at a high level, IT’s target state in digital.
The list of target state capabilities defines in more detail and clarity how the target state will look.

Activities

Outputs

3.1

Further review IT’s digital goals.

3.2

Identify target state capabilities.

Target state IT capabilities

3.3

Map current initiative to target state capabilities.

Current initiative map

3.4

Identify missing digital skills.

Module 4: Bridge the Gap and Build the Roadmap

The Purpose

Identify the gaps between the current and target states, and brainstorm initiatives to address the gaps.
Build a communication plan to get buy-in from the business.

Key Benefits Achieved

Identifies the projects needed to reach the target state.
Describes how the projects support IT capabilities, IT goals, and the business context.

Activities

Outputs

4.1

Analyze capability gap.

Gap analysis

4.2

Identify new initiatives.

4.3

Create initiative profiles.

Initiative profiles

4.4

Prioritize initiatives.

4.5

Build roadmap.

IT’s digital roadmap

4.6

Build communication plan.

Communication plan

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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