About Me
As a Senior Research Director at Info-Tech Research Group, Paul Brown manages a team of analysts to develop and deliver best practice research. He also provides sales support for services contracts and delivers advisory consulting services and workshops.
Paul offers a wealth of expertise with 20+ years of experience in IT process consulting, project management and service delivery. Prior to joining Info-Tech, he served in client facing roles at Microsoft, IBM Canada and IBM UK. While at Microsoft, he managed the delivery of an enterprise services contract for CIBC and HP, providing support and training services, process consulting and project management services.
Paul’s specialties include ITIL process improvement and project management best practices. He has also designed, developed and delivered best practice training for clients in Canada and the USA. Paul has a Bachelor of Mathematics, Information Systems/Business Administration from the University of Waterloo.