Industry-specific benchmarking reports built on years of in-depth industry data, collected using our innovative diagnostic programs. We aggregate the data across hundreds of IT departments in your industry to give you tailored vertical insights, all packaged in professional boardroom-ready reports.
Gaming & Hospitality Reference Architecture
Reference architectures built on years of industry expertise, honed by analysts working with real IT professionals in your industry. Leverage industry best practices so you don’t waste time and money reinventing the wheel.
May 10, 2019
Casinos employ substantial resources monitoring and processing suspicious activities in order to satisfy anti-money-laundering (AML) requirements. IT solutions can help and, in coming years, they may be necessary. However, the solutions have limitations, and pushing beyond those limitations can have negative consequences.
March 7, 2019
The Starwood-Marriott breach is only one of a long history of data breaches going all the way back to 2010. When one happens to your organization, are you prepared to deal with all the privacy concerns?
January 10, 2019
True or False? POS systems are secure upon set-up. FALSE: weak passwords, improper system set-up, insecure remote access, unpatched software, untrained employees, missing remediation plans, and malware infection are all potential ways in which a POS system can become vulnerable over time. Consider each of these elements when auditing the POS system. Improve passwords, patch software, secure remote access, train employees, develop policies and remediation plans, and install up-to-date antivirus software to combat these dangerous attacks.
December 21, 2018
Artificial Intelligence (AI) enabled bots and voice assistants are starting to become mainstream and Gaming is no exception. AI in Gaming has its own implication due to its superior ability to predict outcomes. This has a potential to cause more harm than benefit to game-of-chance products such as sports betting and online casinos. The gaming industry must carefully evaluate the benefits and dangers of AI when it comes to venturing into AI-enabled bots and voice assistance technologies.
Problematic IT Processes for Accommodation and Food Services – Business Continuity, Disaster Recovery Planning, and Portfolio Management
November 27, 2018
Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as “service gap” to compare the rated importance of a particular IT process with its effectiveness. Use this data to review the existing IT strategy. Ensure that it includes initiatives that adequately address these shortcomings.