Latest Research
Prepare to Negotiate Your Generative AI Vendor Contract
Build risk awareness: You can’t begin to negotiate until you understand where your real risk points are. .
Identify the Customer Satisfaction Metrics That Matter
Understand what truly keeps your customer satisfied. Measure what matters to improve customer experience and increase satisfaction and advocacy. .
Deploy AIOps to Improve IT Operations
Transform your organization and revolutionize IT Operations by fostering a data driven approach..
Interoperability: The True Power Behind the Digital Front Door
What the Fast Healthcare Interoperability Resources mandate means for global digital health trends, and eight key insights into unlocking the full potential of the digital front door..
Use ChatGPT Wisely to Improve Productivity
The AI will mostly beat you to an answer. But is it valid? Ask better questions..
Develop an Exponential IT Roadmap
Evolve IT to harness unprecedented opportunities in the era of exponential technologies..
Build Your AI Business Case
Approach AI with your eyes wide open. .
Third-Party Data in Retail Banking
Build customer retention and growth..
Digital Use Case Library for Oil & Gas
Identify the potential digital use cases to transform your organization..
Gauge Your Exponential IT Readiness
Gauge your organization’s readiness to adapt and thrive in an era of rapid technological advancement, and determine IT’s readiness to lead that transformation..
Prepare Your Organization to Successfully Embrace the “New Normal”
The COVID-19 crisis will pass – but some of the changes it has brought to organizations are here to stay. IT must be ready to adapt!
Join us on this webinar as we will discuss the three-step approach for adapting to the new normal:
- Begin by surveying crucial changes that will occur as a result of the COVID pandemic.
- Assess their relevance to your organization’s unique situation, and create an initiatives roadmap to support the new normal.
During this session we will examine five key themes: changing paradigms for remote work, new product delivery models, more self-service options for customers, greater decentralization and agility for organizational decision making, and a renewed emphasis on security architecture.
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