Build a Service Catalog: Does your business have visibility?

This webinar occured on May 8, 2014

About This Webinar

For many organizations, IT services are provided on an ad hoc basis. Services are not formalized, nor are they widely understood and accepted, leading to gaps in services and overall misalignment with goals and objectives.

Organizations want to compile a clear and comprehensive list of available IT services in order to narrow the gaps and reestablish alignment with the goals of the organization.

During this webinar we discussed:

  • Definition of a service catalog.
  • Benefits of a service catalog.
  • Service catalog design.
  • Identify services.

This is an On-Demand webinar:

This webinar was previously recorded. To view our upcoming live sessions visit our Webinars page.

Featured Speaker

Help lead your peers

Help make our research the best it can be. Sign-up for a phone interview with our analyst and share your experience with this project.

Research Interview

Exclusive workshops for the early bird

We are offering upcoming workshops to qualified companies to help us “road-test” our research. Sign-up to see if this valuable offer is right for you.

Exclusive Workshop
GET HELP Contact Us
VL Methodology