Vendor Evaluations

At Info-Tech Research Group, we rely on our 30,000 members to learn about strengths and trends in the vendor landscape.
Learn about our Vendor Evaluation Methodology.

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Vendor Landscape: Housekeeping Automation

Embracing an automated approach to improving core housekeeping activities will increase responsiveness and customer service delivered to your guests while paying...
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Select and Implement a PPM Solution

Use this blueprint to plan and carry out your PPM solution selection and implementation project. This blueprint will help you choose the solution that is most appropriate...
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Vendor Landscape: Asset & Work Order Management

Organizations needed to start monitoring and managing their assets and work orders more effectively because of improved standards, and higher efficiency needs.

Select and Implement a Web Experience Management Solution

A company’s web presence is its front face to the world. Ensuring you have the right suite of tools for web content management, experience design, and web analytics is...
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Select and Implement a Customer Service Management Solution

Not everyone’s customer service needs are the same. These needs drive out different categories and niches within the customer service management (CSM) software market...
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Select and Implement a Governance, Risk, and Compliance (GRC) Solution

GRC solutions can seem overwhelming, and for good reason, as they enable the management of a broad range of operations from risk management to financial controls...
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Vendor Landscape: Food & Beverage Point of Sale Solution

A point of sale (POS) solution does much more than facilitate transactions. To ensure operational efficiency and transparency, a POS solution needs advanced reporting,...

Vendor Landscape: Property Management Systems

The Property Management System (PMS) is the most critical piece of software in any hotel, but most organizations still base their selection on what their neighbors are using.
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Vendor Landscape: Casino Management Systems

Choosing a Casino Management System (CMS) that fits the current and future requirements of the organization can be difficult within this market as differentiation can be...

Vendor Landscape: Revenue Management Systems

Whether maximizing RevPAR, ADR, BAR, profit, or moving away from Excel & gut instinct, a revenue management system can help you achieve that goal.
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