Vendor Evaluations

At Info-Tech Research Group, we rely on our 30,000 members to learn about strengths and trends in the vendor landscape.
Learn about our Vendor Evaluation Methodology.

Are You a Vendor?

Help contribute to our research.

Request an Interview

Select and Implement a Web Experience Management Solution

A company’s web presence is its front face to the world. Ensuring you have the right suite of tools for web content management, experience design, and web analytics is...
  • guided implementation icon

Select and Implement a Customer Service Management Solution

Not everyone’s customer service needs are the same. These needs drive out different categories and niches within the customer service management (CSM) software market...
  • guided implementation icon

Vendor Landscape: Food & Beverage Point of Sale Solution

A point of sale (POS) solution does much more than facilitate transactions. To ensure operational efficiency and transparency, a POS solution needs advanced reporting,...

Vendor Landscape: Property Management Systems

The Property Management System (PMS) is the most critical piece of software in any hotel, but most organizations still base their selection on what their neighbors are using.
  • guided implementation icon

Vendor Landscape: Casino Management Systems

Choosing a Casino Management System (CMS) that fits the current and future requirements of the organization can be difficult within this market as differentiation can be...

Vendor Landscape: Revenue Management Systems

Whether maximizing RevPAR, ADR, BAR, profit, or moving away from Excel & gut instinct, a revenue management system can help you achieve that goal.
  • guided implementation icon

Vendor Landscape: Court & Docket Management System

Automation of court operations is driven by the need to improve communication and ICWA compliance, and as tribes obtain funding from the Office of Tribal Justice Support...

Vendor Landscape: iGaming Platforms

Choosing the right partner is critical when bringing your brick and mortar into the online world.
  • guided implementation icon

Vendor Landscape: Business Intelligence for Gaming, Hospitality, and Leisure

Gaming and Hospitality organizations need a powerful business intelligence solution to drive business insights and performance, guest satisfaction, and cost reductions in...
  • guided implementation icon

Vendor Landscape: CRM Suites for Gaming, Hospitality, and Leisure

Having a well-oiled CRM platform in place is critical for organizations in the gaming, hospitality, and leisure industries to build profitable patron relationships and...
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP Contact Us
×
VL Methodology