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Use this tool to help identify and quantify the strategic impacts of negative vendor actions.
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Use this tool to help identify and quantify the financial impacts of negative vendor actions.
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The Excel Form RFP is used as an alternative to the other RFP toolsets if you have multiple requirements and have multiple vendors to choose from.
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Use this tool to create basic SLA templates. It contains referenceable SLO metrics for various service types.
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This tool will allow you to record providers' SLOs and other SLA elements. From there you can rate the SLOs. The tool will provide an overall rating of the SLA.
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Use this tool to validate that required elements are contained within an SLA.
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Use this tool to track a service provider's SLO attainments and credits.
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This tool will allow you to gather all the information about your VAR and score their performance over time for review and improvement.
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This tool will allow you to capture and rate each benefit that your VAR offers and that you use. In addition, it will rate them side by side and classify them in the...
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A structured tool to support your organization through the VMI maturity process as part of the Exponential IT journey.
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