Vendor TCO Tool

Use Info-Tech’s Vendor TCO Tool to normalize each vendor’s pricing proposal and account for the lifetime cost of the product.

Consolidated Vendor RFP Response Evaluation Summary

Leverage this tool consolidate your evaluation team's RFP evaluation scores.

RFP Requirements Worksheet

Use this tool to assist you and your team in documenting the requirements for your RFP.

SLA Evaluation Tool

This tool will allow you to record providers' SLOs and other SLA elements. From there you can rate the SLOs. The tool will provide an overall rating of the SLA.

SLA Template & Metrics Reference Guide

Use this tool to create basic SLA templates. It contains referenceable SLO metrics for various service types.

SLO Tracker & Trending Tool

Use this tool to track a service provider's SLO attainments and credits.

SLA Checklist

Use this tool to validate that required elements are contained within an SLA.

VAR Features Checklist Tool

This tool will allow you to review VAR features and benefits to create a checklist for your organization's requirements.

VAR Listing and Prioritization Tool

This tool will allow you to capture your VAR portfolio in one list where they can be prioritized to allow for focused improvement.

VAR Information and Scorecard Workbook

This tool will allow you to gather all the information about your VAR and score their performance over time for review and improvement.
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