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Vendors’ failure to perform, including security and compliance violations, can have significant financial consequences. Good vendor management practices help...
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A bad RFP is ineffective and incomplete; it creates more questions than it answers; and, perhaps most importantly, it does not meet your organization expectations. Using...
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Customers struggle to understand and evaluate what’s in the SLA and if they are meaningful and to protect their investment. Not understanding the details of SLAs...
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Organizations typically have numerous VARs with overlapping or redundant services that aren’t fully used and are treated as commodity-type suppliers. Vendor Management...
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Agile methods have achieved a high level of popularity throughout the world. However, the challenge isn’t about adoption rates – it is about successful projects and...
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Preparing and implementing a negotiation strategy are key components to a negotiation process, but there is another piece to the puzzle; debriefing after negotiations...
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This project will provide IT leadership and procurement teams information to help them understand the basic terminologies of cloud infrastructure, what to look for in an...
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This blueprint aims to provide an unbiased overview of the ins and outs of software maintenance & support (M&S), how to assess the cost and value of it to your...
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Preparing to negotiate is only half the battle, and successfully implementing your negotiation strategy requires attention to the subtle nuances of the process. However,...
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An IT category plan identifies the most significant opportunities for IT to cut costs by using a well thought out approach to vendor negotiations that is not reactive or...
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