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The new Microsoft Unified Support model is still in beta phase, aiming for a global rollout by the end of Microsoft’s fiscal year 2019. Its aim is moving towards...
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Use this tool to provide a checklist of key questions to ask when reviewing an IT contract to avoid common pitfalls and to maximize benefits for your organization.
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This phase of the blueprint, Master the MSA for Your Managed Services Providers, will help you review terms and conditions for your IT-managed services contracts.
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This storyboard will help you negotiate an agreement with managed services providers that will meet business and IT needs.
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Read this Executive Brief to understand why you need to effectively evaluate Master Services Agreement contracts and review all key details of an IT-managed services contract.
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IT organizations are becoming more reliant on managed services and products to meet internal and external needs. By understanding managed services providers, including...
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Salesforce.com has emerged as a leader in the new “Platform Economy,” along with other “cloud kings” such as Microsoft, Service Now, and Palo Alto Networks. The Platform...
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Amidst several years of stagnant revenues, Oracle has decided to convert the free Java SE public support model into a paid subscription while increasing the release...
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The announcement that IBM is taking over Red Hat may be welcome news to beleaguered and beaten down IBM shareholders, but it should strike a stark warning bell for Red...
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Academia often struggles to keep up with the evolving cybersecurity landscape, and employers often note that the technical and soft skills learned in education programs...
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