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Multifaceted analysis of Oracle’s pending acquisition of Cerner to include business impact analysis, potential synergies and product roadmaps, and customer and contract...
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Customers struggle to understand and evaluate what’s in the SLA and if they are meaningful and to protect their investment. Not understanding the details of SLAs applicable...
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This project will provide an understanding of different types of SLAs, the required elements, and what they mean to your organization; how to identify meaningful service...
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Read this Executive Brief to understand the challenges that IT leaders and contract administrators face when trying to understand the complex elements and components of...
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Use this tool to create basic SLA templates. It contains referenceable SLO metrics for various service types.
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This tool will allow you to capture and rate each benefit that your VAR offers and that you use. In addition, it will rate them side by side and classify them in the...
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This webinar explores 12 steps for better negotiation preparation, 10 elements of implementing your negotiation strategy, and ways to improve your next negotiation through...
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Organizations typically have numerous VARs with overlapping or redundant services that aren’t fully used and are treated as commodity-type suppliers. Vendor Management and...
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This tool will allow you to gather all the information about your VAR and score their performance over time for review and improvement.
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This webinar explores 12 contract provisions that should be customized for Agile contracts to protect customers using Agile methodologies for their projects.
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