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Use this tool to help identify and quantify the financial impacts of negative vendor actions.
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Use this tool when reviewing or negotiating Agile contracts.
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This tool will allow you to capture your VAR portfolio in one list where they can be prioritized to allow for focused improvement.
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This tool will allow you to review VAR features and benefits to create a checklist for your organization's requirements.
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This tool will allow you to capture and rate each benefit that your VAR offers and that you use. In addition, it will rate them side by side and classify them in the...
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This tool will allow you to gather all the information about your VAR and score their performance over time for review and improvement.
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Use this tool to track a service provider's SLO attainments and credits.
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Use this tool to validate that required elements are contained within an SLA.
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This tool will allow you to record providers' SLOs and other SLA elements. From there you can rate the SLOs. The tool will provide an overall rating of the SLA.
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Use this tool to create basic SLA templates. It contains referenceable SLO metrics for various service types.
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