Vendor Management

E-Mail TCO Worksheet

The “E-Mail TCO Worksheet” helps IT leaders peer into existing e-mail infrastructure and provisioning costs. IT leaders will gather expense information for 19 specific...

Virtual Appliances Can Deliver Physical Appliance Performance

As every new generation of hardware brings performance boosts--especially faster processors, RAM, and solid state drives--virtual appliance vendors are taking advantage...

Collaboration Opportunity Assessment Tool

IT leaders looking to determine for an enterprise collaboration solution need to define specific use cases or they risk spending money on a tool that users ignore....

Videoconferencing: Target Travel Cost Reductions

Geographically distributed enterprises are realizing tangible travel savings and productivity benefits following the implementation of videoconferencing systems. Learn...

Peer Survey Results Overview April 2011

Info-Tech recently conducted several surveys for our research projects. This document is a high level summary of those results and an introduction to the resulting research.

Selecting a Consolidated Storage Platform

Consolidated network storage is a strategic enabler that forms the foundation for server consolidation and a unified approach to data and system availability and recovery.

PDA Usage Policy

The PDA usage policy outlines standards for connecting to company network(s) or related technology resources via any means involving mobile devices that are categorized...

Evaluate IPT VARs: The Four Key Questions

Enterprises that have identified a business need to migrate to IP Telephony (IPT) face several challenging decisions. While considerable time and effort typically go into...

ITSM Training Bags Big Benefits Without Formal Certificates

IT Service Management (ITSM) training is essential to successful improvement initiatives. Organizations should include staff training in their plans, but mitigate costs...

First Steps to Electronic Document Management: An ROI Calculator

Enterprises interested in Electronic Document Management (EDM) should perform a Return on Investment (ROI) analysis before and after making a purchase. Develop ROI...
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VL Methodology