Vendor Management

Improve Your Statements of Work to Hold Your Vendors Accountable – Executive Brief

Read our concise Executive Brief to find out why you should employ a systematic process for reviewing SOWs, review Info-Tech’s methodology, and understand the four ways...

Improve Your Statements of Work to Hold Your Vendors Accountable

Reviewing and negotiating SOWs can be difficult without the right framework, understanding, and tools. A bad SOW can derail a project through cost and time overruns, poor...
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ServiceNow New York is Here

ServiceNow version New York has entered General Availability. These features should delight high-maturity IT departments but are mostly worthless for low-maturity groups.

Capital One and BoA Go Deep on Public Cloud Adoption

Highly regulated industries have resisted the full-scale move into the public cloud to date. In typical fashion, the finance industry is preparing to be a leader by...

AWS re:Invent Highlights Amazon’s Relentless Push Closer to the Customer With Outposts

AWS pioneered the IaaS industry, predicting that private data centers would become a relic of the past. Ironically, AWS now finds itself moving hardware and software into...

Microsoft Is Reducing Software Assurance Benefits Again

Microsoft is retiring some of the key and most valuable benefits of its Software Assurance Benefit (SAB) program. These soon-to-be-retired benefits will include...

Ivanti Changes Direction: It Has Installed New Leadership With Experience in Enterprise Software, Mergers & Acquisitions

Clearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.

Microsoft Self-Service Purchasing in Office 365

Microsoft has announced self-service purchasing, the ability for any O365 user to buy Power Platform products directly through their corporate O365 tenant. This raises...

Microsoft’s Project Cortex Might Finally Make Company Wikis Useful

Microsoft’s Project Cortex is the first new service announced for its Microsoft 365 cloud service since the launch of Teams, and its aim is to use artificial intelligence...

Can a Vendor Management Initiative Influence Organizational Performance?

Can a vendor management initiative influence organizational performance? The concise answer to this question is yes. However, this influence doesn’t occur overnight.
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