Vendor Management

When It Comes to Contract Clauses, Equal Is Not Always Equitable

Many contract reviewers and negotiators often assume that terms and conditions applicable to both parties must be identical or mirror each other. Nothing could be further...

Negotiating Your State and Local Government (Municipality) 5G Implementation

5G networks are the next generation of mobile phone service delivered at higher frequencies that requires shorter distance between “backpack” sized cell sites....

Oracle's OpenWorld Takeaways Are Impressive but Leave Us Wanting More

It is no surprise that this year’s OpenWorld conference continued to focus on Oracle’s cloud efforts. We dive in to discover if Oracle is doing enough to catch up to the...

Does Your Strategic Vendor Consider You a Strategic Customer?

Whether you are using Info-Tech’s Commodity, Operational, Strategic, Tactical (C.O.S.T.) model to classify your vendors or you arbitrarily label high spend/critical...

Adobe’s ELA Is All About Product Optimization…Not the Price

Adobe has achieved near-monopoly status in the world of graphic/web design through the massive adoption of its Creative Suite product set. Far too often customers are...

AWS Revamps Pricing in Bid to Reduce Risk and Improve Flexibility

Amazon Web Services (AWS) has added a new discount model to give customers a quicker on-ramp to savings while locking them into multiple-year term agreements. The latest...

Contract or SOW Guide

Use this tool to establish a standard approach for which provisions go in the master agreement and which go in the SOW.

SOW Maps Tool

Use this tool to map the project's requirements to the SOW provisions and to create a list of customer and vendor responsibilities under the SOW.

Red-Flag Words and Phrases Tool

Use this tool to identify common words and phrases that can shift the performance risk from the vendor to the customer.

Improve Your Statements of Work to Hold Your Vendors Accountable – Storyboard

Reviewing and negotiating SOWs can be difficult without the right framework, understanding, and tools. A bad SOW can derail a project through cost and time overruns, poor...
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