Vendor Management

Vendor Landscape: Mid-Market Service Desk Software

The mid-market service desk tool market provides customizable functionality and advanced features suitable for the diverse, growth-focused mid-market space.
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Software Asset Management Policy

Use this policy template to define and support your organization's software asset management program.

Telephone and Voicemail Acceptable Use Policy

Telephone and voicemail services are crucial and versatile communication tools for any business. However, they also run the risk of being repurposed for personal calls...

Explore the Emerging World of SaaS ERP

SaaS ERP belongs on the shortlist for small enterprises and mid-sized divisions of larger enterprises. Make the business case on versatility, not on total cost.

Removable Media Acceptable Use Policy

The removable media acceptable use policy defines the standards, procedures, and restrictions for end users who have legitimate business requirements to connect portable...

Salesforce.com: Not Your Father's CRM Anymore

At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear...

New SharePoint 2010: Now One Stop for Collaboration and Content

SharePoint 2010 introduces several shiny new names and interfaces. Most notably, the additional collaboration features now make SharePoint 2010 a more comprehensive...

Instant Messaging Usage and Security Policy

The instant messaging usage and security policy outlines the standards for the usage of, and security controls associated with, corporate instant messaging.

Information Architect

The Information Architect (IA) guides projects on their overall high level solution approach, engages with the architecture team, and chairs the formal architecture...

Anti-Virus Policy

The anti-virus policy provides a computing network that is virus-free; this policy provides instructions on measures that must be taken by company employees to help...
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VL Methodology