Vendor Management

Is a LAMP Web Development Platform the Right Choice?

An open source solution (OSS) such as LAMP can offer capital cost savings. However, choose LAMP only if the development team has the right skill set and experience to...

Getting Prepped for Open Source Apps

Using the open-source model for the enterprise application needs of the organization requires careful preparation in terms of process, people, and technology. Follow...

Videoconferencing: Target Travel Cost Reductions

Geographically distributed enterprises are realizing tangible travel savings and productivity benefits following the implementation of videoconferencing systems. Learn...

IP Telephony RFP Template

Organizations embarking on the selection process for an IP Telephony (IPT) solution may elect to issue a Request for Proposal (RFP) after determining their final...

Offshore IT Service Trends: Is a Foreign Affair in Your Future?

Driven by cost pressures and a desire for increased business agility, offshoring of IT services has seen consistent growth since the 90s that paused briefly during the...

China for Outsourced IT Services

IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have a myriad of geographic locations to choose...

The Philippines for Outsourced IT Services

IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from. The...

India for Outsourced IT Services

IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from....

How to Know When to Replace Help Desk Software

Knowing when to move on from well-worn help desk software is an important turning point for IT. Keeping an underperforming solution is costing the team time and money....

No ROI? Make the Case for a Project without Tangible Benefits

Just because project benefits are not quantifiable does not mean that the project is not worth pursuing. Create a business case that concentrates on resolving a pressing...
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VL Methodology