Looking at Risk in a New Light: What to Do About Tariffs

Organizations should pay attention to the forces that vendors are subject to (tariffs, demand, supply chain disruptions, etc.). In today’s world those factors put...

Cisco Beyond the Bundle: Mastering Enterprise Tech Procurement in the AI Era

The enterprise networking market is transforming with AI integration, subscription models, and vendor consolidation. Cisco's evolution highlights subscription growth and...

Ensure Business Alignment in Managed Service Agreements

Building a comprehensive, business-aligned managed service contract is not about reinventing the wheel, but about pursuing the right process, rigorously. The foundation...
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Sample Managed Service Agreement

A Word-based template to assist you in drafting a managed service contract.

Managed Service Contract Review Workbook

An Excel-based workbook containing a set of tools and templates used in this blueprint’s activities.

Ensure Business Alignment in Managed Service Agreements – Phases 1-3

A step-by-step blueprint to prepare your organization to maximize value from your managed service providers.

Managed Service Agreement Taxonomy

A managed service procurement model and IT vendor management taxonomy to familiarize users with the key terms and phrases used in this blueprint.

Managed Service Agreement Evaluation Tool

An Excel-based tool to assess a proposed contract from a managed service provider to ensure business alignment.

The Rise of Consumption-Based Licensing

Consumption-based models are gaining popularity because they align costs more closely with actual value. While these models provide flexibility and scalability, they can...

Microsoft Licensing Changes Are Coming in 2025 – What to Expect Between Now and Microsoft Year-End (June 30)

Microsoft has announced a more global price increase coming April 1, 2025. How will this affect your upcoming renewal? Also, what you need to know about changes to the EA...
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