Vendor Management

Fast Track Tool: Manage Vendor Performance

Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...

IP Video Security Projects Put the Onus on IT

IP-based video surveillance offers a number of operational advantages over legacy Closed Circuit TV (CCTV) monitoring systems and has become the basis for most new...

Endpoint Encryption Evaluation & RFP Response Tool

This tool is pre-built with the essential criteria that should be considered when evaluating RFP responses. Use this tool to put hard numbers behind vendor claims, and...

The Philippines for Outsourced IT Services

IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from. The...

Network Printers Represent Serious Security Vulnerability

Most large printers, since 2002, contain physical hard drives used to queue up items to be printed, scanned, copied, faxed and e-mailed by the machine. Ensure that your...

Dress Code Policy

The dress code policy outlines appropriate and inappropriate work attire.

User Experience Lead

The User Experience Lead will be responsible for overseeing and contributing to the end-to-end user experience solution designs, ensuring that the user experience vision...

Video: Software Asset Management

Implement Software Asset Management to reduce costs and improve processes.

Exchange Server: Hosted or In-House?

Enterprises facing an Exchange upgrade often make the mistake of assuming an in-house upgrade path is the only option. Let the possibility of transferred risk, service...

Software Acquisition and Usage Policy

Use Info-Tech's sample policy to launch software acquisition management efforts to the top of your priority list.
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VL Methodology