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Use this template to complete a RASCI chart (Responsible, Accountable, Supported, Consulted, and Informed).
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Enterprises that have identified a business need to migrate to IP Telephony (IPT) face several challenging decisions. While considerable time and effort typically go into...
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Given the pressure to deliver, application developers will inevitably resort to less than perfect behaviors. When such behaviors turn into habits, everyone suffers;...
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Open source software may benefit the enterprise, but first the enterprise must discover what tools exist. To get started, check out the Optaros EOS Directory Web site,...
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Moves, Adds, and Changes (MACs) can be a big hassle if managed poorly. Control the process to reduce IT support costs and increase end-user satisfaction. Use these tips...
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The PDA usage policy outlines standards for connecting to company network(s) or related technology resources via any means involving mobile devices that are categorized...
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Get up to speed on what's available on the WAN connectivity market using this information chart.
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The “E-Mail TCO Worksheet” helps IT leaders peer into existing e-mail infrastructure and provisioning costs. IT leaders will gather expense information for 19 specific...
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Historically, delivering virtual desktops to remote users required a separate connectivity and virtualization infrastructure, but that is starting to change. VMware...
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Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with,...
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