Vendor Management

Microsoft Licensing Programs Brief Overview

This document will provide you with an overview of Microsoft licensing programs that can be used to buy and manage Dynamics 365 licenses.

Understand Common IT Contract Provisions to Negotiate More Effectively

Info-Tech’s guidance and insights will help you navigate the complex process of contract review and identify the key details necessary to maximize the protections for...
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Risk Estimator

Use this tool to estimate and monetize risk and to track changes in risk values over time.

General Process Cost Estimator and Delta Estimator

Use this general tool to calculate the cost and potential savings due to improvements in processes when other tools are too specific.

ServiceNow and Microsoft Partnership: Great for ServiceNow and Microsoft Customers, Great for Vendor Lock-In

ServiceNow and Microsoft are furthering their partnership by hosting the Now platform in the Azure-trusted cloud. These features and integrations are powerful, but comes...

Vendor Risk Profile and Assessment Tool

Use this tool to assess the risk exposure of your top 20 vendors.

SAP Infuses AI Into Costco’s Baked Goods Business

Traditionally driven by a culture of tribal knowledge bolstered by the long tenure of its employees, Costco determined it could benefit from a more precise and...

Implement a Proactive and Consistent Vendor Selection Process – Executive Brief

Read this Executive Brief to understand why a robust and optimized vendor selection process is essential for IT.

UCaaS Vendor Demo Script

When a shortlist of Unified Communication as a Service vendors has been created and it is time to have them demonstrate their solution, there is a need for a consistent...

Improve Your Statements of Work to Hold Your Vendors Accountable – Storyboard

Reviewing and negotiating SOWs can be difficult without the right framework, understanding, and tools. A bad SOW can derail a project through cost and time overruns, poor...
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VL Methodology