This tool will allow you to record providers' SLOs and other SLA elements. From there you can rate the SLOs. The tool will provide an overall rating of the SLA.
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Use this tool to create basic SLA templates. It contains referenceable SLO metrics for various service types.
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The Excel Form RFP is used as an alternative to the other RFP toolsets if you have multiple requirements and have multiple vendors to choose from.
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Use this tool to help identify and quantify the financial impacts of negative vendor actions.
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Use this tool to help identify and quantify the strategic impacts of negative vendor actions.
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Use this tool to collect and record stakeholder input on the vendor's performance according to your team's, and the contract's, expectations.
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Use this tool to help identify and quantify the reputational impacts of negative vendor actions.
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This compendium contains 9 tools and templates to build the foundation for your vendor management initiative.
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This compendium contains 11 essential tools and templates to help you build and run your vendor management initiative.
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This tool helps you objectively determine which vendors are the most important vendors to your organization from a vendor management perspective.
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