Vendor Management - Templates & Policies

Managed Service Agreement Taxonomy

A managed service procurement model and IT vendor management taxonomy to familiarize users with the key terms and phrases used in this blueprint.

Business Capability Evaluation Matrix Template

A business capability is an abstraction that helps describe what the enterprise does to achieve its vision, mission, and goals. A business capability can be further...

Metrics Evaluation Matrix Template

Gather metrics from three sources (business imperatives, high priority business capabilities, high priority initiatives) and insert them into the Metrics Evaluation Matrix...

eDiscovery Business Case Template

This template is meant to help IT make the case for a formalized eDiscovery process.

eDiscovery Process Communication Plan Template

This communication plan template provides a structure for managing ongoing communications between stakeholders over the course of the project.

Enterprise Service Bus Project Charter Template

The ESB Project Charter is a formal document that will provide a comprehensive overview of the ESB project. The Charter can be used to convey information about the project...

Enterprise Service Bus Work Breakdown Structure

Use the Enterprise Service Bus Work Breakdown Structure (ESB WBS) as a reference for creating and managing your ESB implementation. The ESB WBS provides a comprehensive...

Enterprise Service Bus Disaster Recovery Checklist

This template serves as an example of an ESB disaster recovery checklist. Using a checklist, rather than a detailed procedure, is ideal for situations where staff need a...

Email Security Gateway RFP Template

Issuing an RFP to vendors is a critical step in your email security gateway solution selection process.

Email Security Gateway Vendor Demo Script

Allowing vendors to run a product demonstration without your guidance will only highlight their strengths and present a subjective and skewed view of their product offering.
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