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Customers struggle to understand and evaluate what’s in the SLA and if they are meaningful and to protect their investment. Not understanding the details of SLAs...
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Vendors’ failure to perform, including security and compliance violations, can have significant financial consequences. Good vendor management practices help...
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Organizations must evolve their strategic risk assessments to be more adaptive to respond to global changes in the market. Ongoing monitoring of the market and the...
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Understanding your vendor team’s background, experience, and strategic approach to your account is key to the management of the relationship, the success of the vendor...
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Organizations must diligently assess and protect their reputations, both in the market and internally.
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Once your vendor management initiative (VMI) has been operating for a while, it's time to take the next step in its evolution. It's time to transform the VMI from...
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The purpose of the blueprint is to provide small/medium businesses (SMB) with the basic vendor management necessities to maximize their IT vendor investment. SMBs...
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It is time to start looking at risk realistically and move away from “trust but verify” toward zero trust.
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Organizations must understand the regulatory damage vendors may cause from lack of compliance.
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Organizations need to be aware of the operational damage vendors may cause, to plan around those impacts effectively.
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