Reviewing and negotiating SOWs can be difficult without the right framework, understanding, and tools. A bad SOW can derail a project through cost and time overruns, poor...
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Most IT professionals were not hired for their negotiation skills. And yet, they are expected to enter negotiations with vendor sales reps – who are essentially full-time...
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Taking a proactive approach to managing your vendors will help to negotiate relationships where everyone’s best interests are accommodated. This approach begins by laying...
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SAP has made concerted efforts into conducting inquiries, audits, and lawsuits against customers. Understanding SAP’s new rules around indirect access is critical to...
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The product marketing team is responsible for taking a product from concept to market using a well-informed strategy. Traditional go-to-market strategies overlook...
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This blueprint aims to provide an unbiased overview of the ins and outs of software maintenance & support (M&S), how to assess the cost and value of it to your...
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SAP was aiming to have much of its client base migrate over to S/4HANA by 2025. Due to the tepid pace of migration by legacy ECC customers, these plans have been pushed...
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Switching software substantially drives satisfaction, no matter the organization’s industry or size or the type of software. This research outlines key statistics to help...
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Workday is an evolving product with a managed partner ecosystem and good development roadmap. As a new customer, think deeply about necessary process changes, test...
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Vendors will eat you for breakfast if you aren’t well prepared for negotiations, but many customers aren’t negotiation experts and are overwhelmed trying to determine the...
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