Evaluation - Templates & Policies

Hardware Sanitization Policy

The hardware sanitization policy protects the intellectual property of an organization’s confidentiality and personal information.

Removable Media Acceptable Use Policy

The removable media acceptable use policy defines the standards, procedures, and restrictions for end users who have legitimate business requirements to connect portable...

Server Configuration Policy

The server configuration policy establishes the standards, procedures, and restrictions for new servers being installed within the company.

Change Control – Freezes & Risk Evaluation Policy

The purpose of this policy is to ensure that IT staff recognize that changes to computer systems tend to destabilize those systems.

Service Desk RFP Template

A Request for Proposal (RFP) is a formal invitation issued by a business or agency requesting interested vendors to submit written proposals meeting a particular set of...

Service Desk Vendor Demo Script

Use this demonstration script to provide service desk solution vendors with a consistent set of instructions, ensuring an objective comparison of product features.

Application Maintenance Stage Gate Assessment

This stage gate checklist allows the IT department to determine if it is ready to take on the task of improving its application maintenance processes.

Application Maintenance Project Charter

This template should be used as a living document to carry the project through from proof-of-concept to implementation.

Application Maintenance Strategy Project Workbook

This workbook contains a series of exercises for recording key decisions in executing an application maintenance strategy project.

Target State Maintenance Workflow

Build out a complete business process diagram for your current application maintenance process.
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VL Methodology