Templates & Policies

Social CRM Project Charter

A social media project is a multi-departmental undertaking that must be managed well to be successful. Document the process in a formal project charter to keep everyone...

IT Contract Template

Use this IT contract template to help you draft comprehensive working agreements.

System Configuration Management Policy – NIST

Use Info-Tech's Configuration Management Policy to define how configurations will be managed.

Defect Reporting Template

Communication between testers and developers is essential to the testing process. Use this template to track and and report defects so developers can fix bugs discovered...

ERP Site Expansion Checklist

Shifting from ERP implementation to ERP operation is a major challenge. This checklist provides guidance on the 14-step process to overcome these problems.

ERP Runbook Template

Effectively operating an ERP system requires documentation of the supporting technical infrastructure. An ERP runbook must be created before the transition to operation.

Limited Personal Use of Network Resources Policy

The limited personal use of network resources policy outlines the standards for appropriate usage of corporate network resources.

Acceptable Usage Policy Template

Acceptable usage policies clearly indicate what information system users are and are not allowed to do. Without these policies, the potential exists that users could...

Travel and Related Expense Policy

The travel and related expense policy will outline the standards for appropriate business travel and what expenses are eligible for reimbursement.

Anti-Harassment Policy

The anti-harassment policy outlines the standards for preventing and dealing with harassment cases in the workplace.
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