Templates & Policies

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On-Call Policy The on-call policy’s purpose is to establish a policy and procedures relating to expectations and compensation for employees required to be placed on on-call status...
Downtime Policy This downtime policy helps create a baseline for what is considered acceptable or planned downtime of system and applications.
Stakeholder Power Map Template Identify and prioritize the stakeholders that are important to your IT strategy development effort.
IT Strategy Development Project Charter Template Approach your IT strategy development effort as a project, managing the aspects of scope, time, cost, quality, human resources, risk, procurement, communications, and...
Retention Guidelines for Department Stewards The retention guidelines for department stewards will outline guidance for the retention and disposition of corporate information and records.
CSM Platform Vendor Demo Script Template Use this template to support your business's evaluation of vendors and their solutions. Provide vendors with scenarios that prompt them to display not only their...
Email Security Gateway Vendor Demo Script Allowing vendors to run a product demonstration without your guidance will only highlight their strengths and present a subjective and skewed view of their product offering.
Email Security Gateway RFP Template Issuing an RFP to vendors is a critical step in your email security gateway solution selection process.
Business Intelligence Vendor Demo Script Use the Business Intelligence Vendor Demo Script to guide vendor demonstrations of their BI platforms.
Business Capability Evaluation Matrix Template A business capability is an abstraction that helps describe what the enterprise does to achieve its vision, mission, and goals. A business capability can be further...

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