End-User Support - Templates & Policies

Internet Acceptable Use Policy

Internet usage is both a necessary tool and a potential distraction and security risk. With capabilities of the Internet and users advancing daily, it is important for...

Remote Access Policy

The remote access policy creates restrictions for connecting to a company’s internal network from external hosts via remote access technology or for utilizing the...

ERP Requirements Template for Business Unit Managers

IT leaders soliciting functional requirements from business unit managers should use this template to thoroughly document these needs.

ERP Task Work Log for Subject Matter Experts

IT leaders soliciting functional requirements from Subject Matter Experts should use this Task Work Log to obtain and thoroughly document these needs.

Client Software Use Survey

Start with a simple usage survey to find out what kind of software users require on their desktops.

Limited Personal Use of Network Resources Policy

The limited personal use of network resources policy outlines the standards for appropriate usage of corporate network resources.
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