Manage & Coach

Support Employees During a Crisis: A Quick Guide for IT Managers

Leading employees through uncertainty is a crucial aspect of crisis management. Addressing employee wellbeing, safety, emergency changes, and other workplace-related...

Decision Making Accountability Workbook

Template to record different decisions the team is called upon to make that provides transparency and accountability.

Improve IT Team Effectiveness

Organizations rely on team-based work arrangements to provide organizational benefits and to help them better navigate the VUCA operating environment. A high-performing...
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IT Team Effectiveness Survey

The IT Team Effectiveness survey is a tool that, when completed by each team member, will indicate strengths and areas for focus.

IT Team Effectiveness Survey Tool

This tool allows you to record and analyze responses from Info-Tech's IT Team Effectiveness Survey.

Identity – Responsibilities and Dependencies

Template to identify and determine key responsibilities of each team member.

Exchanges – Communications Guide Poster Template

A template to record communication protocols for the team.

Action Plan Template

The Action Plan template captures next steps for the team on what they are committing to build a more effective team.

Atmosphere – SCARF Worksheet

The SCARF worksheet supports a team discussion on what may be interfering with their sense of safety in the team.

Exchanges – Team Communications Flow

The Team Communications Flow tool will highlight the interactions of the team as a whole as well as the individual members.
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