Feedback and Coaching Guide for Managers

Use the Feedback and Coaching Guide as a handy reference tool on how to provide meaningful feedback that will inspire change, and how to coach employees towards achieving...

Train Managers to Handle Difficult Conversations

Managers avoiding difficult conversations negatively impacts employees, HR, and the business’ bottom-line. Learn to stop avoiding, freezing, or giving in when the going...

Role Transition Plan Template

Many role transitions are characterized by low productivity and lost opportunities. As one employee exits a role and the successor takes over, a clear checklist-based...

Key Roles Succession Planning Tool

Use this Key Roles Succession Planning Tool to document key roles, incumbents, potential successors, and associated readiness and risk points.

Storyboard: Build an IT Succession Plan

Losing employees in key roles without adequate preparation for their departure hinders productivity, knowledge retention, relationships, and opportunities. Implement...

Build an IT Succession Plan

Losing employees in key roles without adequate preparation for their departure hinders productivity, knowledge retention, relationships, and opportunities. Practice sound...

Difficult Conversations Self-Assessment

Use the Difficult Conversations Self-Assessment tool to understand your comfort and behaviors with difficult conversations before and after training.

Difficult Conversations Conflict Style Self-Assessment

This Conflict Styles Self-Assessment will help you identify what your dominant conflict style is and how it can be optimized in a difficult conversation.

Storyboard: Handling Difficult Conversations

Many managers struggle when it comes to handling difficult conversations. Learn to stop avoiding and start facing difficult conversations with your direct reports.

Difficult Conversations Manager Toolkit

The Difficult Conversations Manager Toolkit is a takeaway guide for managers to use when they need to review tips and tricks for handling a challenging conversation.
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