|
Use the Detailed Project Request Form if your intake processes require more friction.
|
|
|
Present initial results from your pilot BCP project and next steps for your BCP initiative.
|
|
|
Successful project intake doesn't require additional time, administrative overhead, or high PPM maturity. Build intake discipline one step at a time by adopting a...
|
|
|
This tool has been designed to record, display, and analyze a project portfolio containing up to 100 projects. It requires data from each project manager so that...
|
|
|
An accurate and comprehensive record of the incident management process, including a description of the incident, any workarounds identified, the root cause (if...
|
|
|
Create the internal service desk SLA by amalgamating the insights from the current and target state analysis.
|
|
|
The purpose of the Service Desk Efficiency Calculator is to assess the impact of different improvements on service desk cost and productivity.
|
|
|
Assess the maturity of your IT disaster recovery plan and identify gaps.
|
|
|
Use this framework to plan for your BI end-user satisfaction survey with a seven-step process.
|
|
|
Use checklists to streamline step-by-step procedures. Checklists are ideal when writing for experienced staff who just need a reminder of what to do, not how to do it.
|
|
