A template BCP playbook with workarounds, checklists, and response procedures to support the high-level BCP recovery workflow.
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Leverage this guide to examine each of the different elicitation and analysis techniques available to facilitate the requirements gathering process.
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This checklist is designed to help you make quick progress on building a pre-implementation checklist for your own change management practice.
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This quick guide is designed to help you build a business case to implement a change management process.
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Leverage Info-Tech's research to effectively define and design a data strategy that is catered to the small enterprise environment. Build on your current data governance...
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This template is used to outline the key audiences for communication and draft messages for each audience as part of the new change management program rollout.
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Document your procedures to identify control points and areas of opportunity.
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The small enterprise must realize the power of data to remain competitive. IT can lead the business on a patch towards data governance. Use this blueprint to create data...
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Use this template to codify which details need to be included in problem documentation, including integration with the incident management process. While most ITSM tools...
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Use this template to make the case for incident management, problem management, and proactive problem management. Projects without executive buy-in are doomed to fail....
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