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Use this interview guide to structure discussions with key business stakeholders.
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This tool has been designed to record, display, and analyze a project portfolio containing up to 100 projects. It requires data from each project manager so that...
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An accurate and comprehensive record of the incident management process, including a description of the incident, any workarounds identified, the root cause (if...
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Create the internal service desk SLA by amalgamating the insights from the current and target state analysis.
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Successful project intake doesn't require additional time, administrative overhead, or high PPM maturity. Build intake discipline one step at a time by adopting a...
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This tool is designed to help organizations record and track key metrics related to change management.
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This tool is designed to help organizations assess the maturity of their change management practice and identify gaps in processes.
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Present initial results from your pilot BCP project and next steps for your BCP initiative.
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Assess the maturity of your IT disaster recovery plan and identify gaps.
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Use checklists to streamline step-by-step procedures. Checklists are ideal when writing for experienced staff who just need a reminder of what to do, not how to do it.
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