Small Enterprise Resources

BCP Pilot Results Presentation

Present initial results from your pilot BCP project and next steps for your BCP initiative.

Service Desk Internal Service Level Agreement Template

Create the internal service desk SLA by amalgamating the insights from the current and target state analysis.

Change Management Metrics Tool

This tool is designed to help organizations record and track key metrics related to change management.

Change Management Maturity Assessment Tool

This tool is designed to help organizations assess the maturity of their change management practice and identify gaps in processes.

Data Strategy Planning Interview Guide

Use this interview guide to structure discussions with key business stakeholders.

Proposal Evaluation Tool

This tool scores vendor proposals against weighted criteria and provides a vendor recommendation.

Portfolio Monitoring Dashboard

This tool has been designed to record, display, and analyze a project portfolio containing up to 100 projects. It requires data from each project manager so that management...

Checklist SOP Template

Use checklists to streamline step-by-step procedures. Checklists are ideal when writing for experienced staff who just need a reminder of what to do, not how to do it.

Knowledgebase Article Template

An accurate and comprehensive record of the incident management process, including a description of the incident, any workarounds identified, the root cause (if available),...

DRP Maturity Scorecard

Assess the maturity of your IT disaster recovery plan and identify gaps.
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