Small Enterprise Resources

Optimize IT Change Management Improvement Initiative: Project Summary Template

Stakeholder support can make or break a change management initiative. The project summary template provides an example of how to organize your process improvements for...

Incident Severity Assessment Tool

Use this tool to assign levels of severity (ranging from 1-5) to IT incidents, and separate critical incidents from typical incidents, which will be handled by the lower...

List of Sample Problems

Use this list of problems as a place to start when practicing root cause analysis with the problem management team. The template's list of problems includes those in both...

Develop and Document a Disaster Recovery Plan for the Small Enterprise – Executive Brief

This research provides you with the tool set to break down the complex, often overwhelming task of designing a DRP. Leverage this catered blueprint to navigate the...

Develop and Document a Disaster Recovery Plan for the Small Enterprise – Phases 1-4

This research provides you with the tool set to break down the complex, often overwhelming task of designing a DRP. Leverage this catered blueprint to navigate the...

Develop and Document a Disaster Recovery Plan for the Small Enterprise – Phase 3: Determine Recovery Workflow and Gaps

This research provides your small enterprise environment with the tool set to break down the complex, often overwhelming task of designing a DRP.

Optimize IT Change Management – Executive Brief

The goal of a quality change management program should be to reduce risk incurred through changes. Creating standardized, repeatable processes is the key to achieving...

Change Management Roadmap Tool

This tool is designed to help organizations plan the implementation of their standardized change management practice.

BCP Recovery Workflow Example

Use this example BCP recovery workflow to support your own planning efforts.

BCP Business Process Workflows Example

Outline business process workflows and establish steps, dependencies and alternates for BCP by building on this example.
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