Infrastructure Management

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Change Management Metrics Tool This tool is designed to help organizations record and track key metrics related to change management.
Change Management Maturity Assessment Tool This tool is designed to help organizations assess the maturity of their change management practice and identify gaps in processes.
Change Management Standard Operating Procedure This template is designed to give organizations a defined set of standards and guidelines to conduct their change management practice effectively.
Problem Management SOP Use this template to record the key details required for effective problem management – both proactive and reactive. Outline a problem management workflow, record the...
Business Impact Analysis Tool Rank your services and systems by criticality.
Request for Change Form Template The creation of a request for change (RFC) form for the enterprise can be a time consuming and daunting task. Save time by customizing this form to the context of your...