Infrastructure Management - Templates & Policies

Knowledgebase Article Template

An accurate and comprehensive record of the incident management process, including a description of the incident, any workarounds identified, the root cause (if...

Request for Change Form Template

Info-Tech’s Request for Change Form Template will ensure that proper documentation is captured at each stage of the change management process. The information associated...

Change Management Standard Operating Procedure

This template is designed to give organizations a defined set of standards and guidelines to conduct their change management processes effectively.

Change Management Process Library

This template is designed to provide an example of pre-approved, normal, expedited, and emergency change workflows that make up the change management process.

Capacity Plan Template

Customize this template for a ready-to-use capacity management plan.

Build a Business Case to Improve Change Management Quick Guide

This quick guide is designed to help you build a business case to implement a change management process.

Change Management Pre-Implementation Checklist

This checklist is designed to help you make quick progress on building a pre-implementation checklist for your own change management process.

Change Management Post-Implementation Checklist

This checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management process.

Change Advisory Board Charter

This template includes all the procedures that CAB members will follow during the change approval process.

Change Management Communication Plan

This template is used to outline the key audiences for communication and draft messages for each audience as part of the new change management program rollout.
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