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(By Info-Tech Analyst Gareth Doherty - Printed with permission from Processor magazine www.processor.com). Gut instincts have fallen on hard times. Evidence of...
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Knowledge is power. Go into your vendor negotiations with these tips and tools in your back pocket.
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Just because project benefits are not quantifiable does not mean that the project is not worth pursuing. Create a business case that concentrates on resolving a pressing...
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A cash flow analysis is a crucial step in determining the financial position of the enterprise as well as that of prospective vendors and business partners. Learn to read...
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Recruiting new employees should be preceded by a clear understanding of the full costs of current employees in relation to those of each new hire. This is an exercise...
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Info-Tech recently conducted several surveys for our research projects. This document is a high level summary of those results and an introduction to the resulting research.
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Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.
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The IT department of a mid-sized municipality wanted to build its strategic competency, but the team was of the habit of thinking and operating in tactical mode the...
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Often times in IT useful Excel tools can be used to make better decisions and save time or money. Info-Tech has produced a useful set of IT tools in Excel to help with a...
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Use this dashboard to track your quality management metrics.
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