Quality Management Dashboard Template

Use this dashboard to track your quality management metrics.

IT Strategy Case Study of a Non-Profit Healthcare Provider

A community-based, non-profit healthcare organization has seen a rapid increase in the complexity, scope, and volume of IT services delivered over the past two years. A...

Info-Tech Express Industry Spotlight: Finance & Insurance

The IT department’s role in ensuring operational efficiency of companies in both the FinTech and InsureTech industries continues to become more and more important....

Info-Tech's Trailblazers Program Focuses on Women in IT

Info-Tech's unique Trailblazers program strives to empower women with the knowledge and skills necessary to lead successful IT careers.

Quality Management Program Charter

Use this template to document your quality management program strategy.

Quality Management Capability Assessment and Planning Tool

Assess your current quality management maturity.

Quality Management Review Template

Use this template to form a standard quality review template that can be used to periodically review the performance of the quality initiatives in your key IT practice areas.

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 4: Operate the Quality Program

Facilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives.

TCO Comparison Calculator

​The TCO model created by Info-Tech Research Group provides organizations with a framework for managing IT costs at both a strategic level and a daily operational level....

Quality Management User Satisfaction Survey

Modify this survey template to understand satisfaction related to IT quality.
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