Cash Flow Analysis Template

A cash flow statement is essential to understanding the financial position of the business. There are three key components included in the analysis in order to accurately...

Use Applications Metrics That Matter

Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.

Make IT More Strategic by Leveraging Operational Efficiencies

IT departments that achieve their ideal mix of operational and strategic activity can advance their standing as a strategic partner in the organization. It's a matter of...

IT Cost-Cutting Tactics for Coping with a Down Economy

This is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on how to achieve cost...

Is the ITIL Empire Overextended?

(By Info-Tech Analyst Refael Keren - Printed with permission from Processor magazine) History teaches us that great empires’ overreaching growth is often responsible...

IT Strategy Case Study of a Large Manufacturing Company

Increasing business complexity has been driven by both organic growth and acquisitions. IT had to align its people, projects, and resources with the Company's innovative...

Target Ratio, Mix, and Metric Generator

The majority of IT departments spend 66% of their time performing operational activity and 34% of their time on strategic activity. Shifting more focus to strategic...

Eight Downfalls of Organizational Change Efforts

Change management has become entrenched in the 21st century. Organizational change provides a great opportunity for enterprises to build a more effective, and more...

New IT Leaders: Earning Credibility with Business Management

New IT leaders will have little influence unless they build credibility with senior business officers. Become a dynamic force that motivates and coordinates the...

The Technology Thaw of 2011

Despite continuing economic challenges, IT organizations must continue to innovate. An essential element of innovation is the utilization of new technologies. In 2011, we...
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