Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phases 1-4

This blueprint walks a CIO through the building and implementing of fit-for-purpose quality management program in an effort to enhance IT quality, increase business...

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 1: Position the Quality Program

Hold a positioning working session to focus the program around business needs, create solid targets, and create quality champions to get the job done.

Quality Management Communication Plan Template

Use this template to plan your communications throughout your program implementation.

Improve Employee Engagement to Drive IT Performance – Phase 1: Measure Employee Engagement

This phase of the blueprint will help you select the employee engagement survey that is right for you, launch the survey, and review the results.

Improve Employee Engagement to Drive IT Performance – Phase 3: Select and Implement Engagement Initiatives

This phase of the blueprint will help you implement an action plan for improving your staff's engagement.

Info-Tech Express Industry Spotlight: Manufacturing

Leverage this research to use when understanding how and where your company can improve when it comes to specific areas IT operations, based on the performance of other...

IT Strategy Case Study of a Mid-Sized Health Care Organization

Performance and ability to support future growth were being challenged by an increasingly complex healthcare market and ever-tightening budgets. IT needed to chart a new...

IT Strategy Case Study of a Midwestern Community College

The IT department of a multi-location community college located in the US mid-west had become siloed, operating independently from the needs of the organization it...

Benefits Realization Assessment Survey

Use this survey to assess the level of project and benefits realization success at your organization. You will use the results of this survey as inputs to Info-Tech’s...

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Executive Brief

Begin your quality journey.
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