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Leverage this research to use when understanding how and where your company can improve when it comes to specific areas IT operations, based on the performance of other...
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This blueprint walks a CIO through the building and implementing of fit-for-purpose quality management program in an effort to enhance IT quality, increase business...
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Hold a positioning working session to focus the program around business needs, create solid targets, and create quality champions to get the job done.
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Use this template to plan your communications throughout your program implementation.
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The IT department of a multi-location community college located in the US mid-west had become siloed, operating independently from the needs of the organization it...
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Facilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives.
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Use this tool to determine if your IT department is ready for the change associated with the quality management program.
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Learn from your peers within the Healthcare industry. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business satisfaction with...
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Evaluate the readiness of your department for change and launch the program at the right time and in the right way to transform IT quality.
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Use this template to form quality plans for each IT practice area.
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