Performance Measurement
Topics
Types of Content
IT Competency LibraryUse this tool to learn about IT competencies and develop your organization's own functional IT competency framework. |
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Benefits Realization Assessment SurveyUse this survey to assess the level of project and benefits realization success at your organization. You will use the results of this survey as inputs to Info-Tech’s... |
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Quality Management Capability Assessment and Planning ToolAssess your current quality management maturity. |
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Quality Management Practice Area Assessment and Planning ToolAssess the current quality management maturity of each IT practice area. |
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Quality Management User Satisfaction SurveyModify this survey template to understand satisfaction related to IT quality. |
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Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 4: Operate the Quality ProgramFacilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives. |
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Quality Management Readiness Assessment TemplateUse this tool to determine if your IT department is ready for the change associated with the quality management program. |
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Quality Management Communication Plan TemplateUse this template to plan your communications throughout your program implementation. |
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Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 3: Implement the Quality ProgramEvaluate the readiness of your department for change and launch the program at the right time and in the right way to transform IT quality. |
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Quality Management Dashboard TemplateUse this dashboard to track your quality management metrics. |
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