Performance Measurement - Templates & Policies

Senior Management Expectation Survey

Use the following survey to evaluate senior management's expectations of IT.

Benefits Realization Assessment Survey

Use this survey to assess the level of project and benefits realization success at your organization. You will use the results of this survey as inputs to Info-Tech’s...

Quality Management Program Charter

Use this template to document your quality management program strategy.

Quality Management Roadmap

Use this template to keep track of quality management initiatives.

Quality Management Quality Plan Template

Use this template to form quality plans for each IT practice area.

Quality Management Communication Plan Template

Use this template to plan your communications throughout your program implementation.

Quality Management User Satisfaction Survey

Modify this survey template to understand satisfaction related to IT quality.

Information Technology Standards Policy

The IT standards policy organizes standards by technology category, distinguishes standards from preferred products, and documents products or policy standards that...
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