Value & Performance

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Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phases 1-4 This blueprint walks a CIO through the building and implementing of fit-for-purpose quality management program in an effort to enhance IT quality, increase business...
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 1: Position the Quality Program Hold a positioning working session to focus the program around business needs, create solid targets, and create quality champions to get the job done.
Quality Management Program Charter Use this template to document your quality management program strategy.
Quality Management Capability Assessment and Planning Tool Assess your current quality management maturity.
Quality Management Roadmap Use this template to keep track of quality management initiatives.
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 2: Build a Quality Program Build program requirements and design standard templates that will unite IT quality.
Quality Management Practice Area Assessment and Planning Tool Assess the current quality management maturity of each IT practice area.
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 4: Operate the Quality Program Facilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives.
Quality Management User Satisfaction Survey Modify this survey template to understand satisfaction related to IT quality.
Quality Management Review Template Use this template to form a standard quality review template that can be used to periodically review the performance of the quality initiatives in your key IT practice areas.

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