Understand IRR and NPV

The business side of the organization generally uses one of two financial metrics to determine the viability and, therefore, the attractiveness of an investment: Net...

New Leaders: Send a Message with an Executive IT Committee

Executive IT committees can take a lot of pressure off new or existing IT leaders by forcing business leaders to set IT investment priorities. Learn the lessons offered...

Formalize User Acceptance Testing

User Acceptance Tests (UATs) are often overlooked on internal software projects because users have already participated in early interface and system tests. Be prepared...

IT Cost-Cutting Tactics for Coping with a Down Economy

This is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on how to achieve cost...

Make IT More Strategic by Leveraging Operational Efficiencies

IT departments that achieve their ideal mix of operational and strategic activity can advance their standing as a strategic partner in the organization. It's a matter of...

Decision Rights Gap Analysis Tool

This tool assists in identifying decision right gaps by performing a comparison between your organization's unique decision right allocation and the ideal situation.

Boost Project Communication: Establish Knowledge Transition Points

Effective communication within a project team contributes to overall project success. Lengthy project duration, increased work effort, and multiple project sites may...

Empower Project Managers to Ensure Project Success

Projects have a much higher probability of success if Project Managers (PMs) are given autonomy and take personal responsibility for all aspects of project planning and...

Fast Track Tool: Manage Vendor Performance

Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...

Is the ITIL Empire Overextended?

(By Info-Tech Analyst Refael Keren - Printed with permission from Processor magazine) History teaches us that great empires’ overreaching growth is often responsible...
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