|
Often, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As a result, IT leaders...
|
|
|
The creation of a request for change (RFC) form for the enterprise can be a time consuming and daunting task. Save time by customizing this form to the context of your...
|
|
|
The purpose of this policy is to ensure that IT staff recognize that changes to computer systems tend to destabilize those systems.
|
|
|
Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.
|
|
|
(By Info-Tech Analyst Howard Kiewe - Printed with permission from Processor magazine www.processor.com) I recently guest lectured on the topic of usability testing to...
|
|
|
Ongoing IT input provided through committees can provide continuous feedback to stakeholders who might not otherwise solicit IT's advice in decision-making.
|
|
|
The business side of the organization generally uses one of two financial metrics to determine the viability and, therefore, the attractiveness of an investment: Net...
|
|
|
A cash flow statement is essential to understanding the financial position of the business. There are three key components included in the analysis in order to accurately...
|
|
|
Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.
|
|
|
Use the following survey to evaluate senior management's expectations of IT.
|
|
